A: Unlike Title III of the Americans with Disabilities Act (ADA), which requires service animals to be allowed in all areas of public access, Title I, which regulates employment, only requires employers to make “reasonable accommodations” for employees with disabilities. Therefore, an employee … Continued
First impressions make a huge difference, especially when it comes to your employees’ relations with clients. Improve this image by making sure your employees know how to appropriately and professionally answer telephone calls and address client concerns. Start with yourself. Think about … Continued
A: According to a 2014 CareerBuilder.com survey, roughly one in five employers has unknowingly asked an illegal question during an interview, and at least a third report being unsure about the legality of certain questions. Often times, the legality of a … Continued
The most important thing in dealing with diffcult employees is to keep all emotions in check and treat all employees the same. Do not yell at the employee or behave rudely, or talk about the employee to others. Separate his … Continued
As a business owner, you will decide from the get-go how formal you expect your employees’ correspondence with email to be and set that policy in writing. Many employees forget that business email should be limited to business correspondence. Forwarding … Continued
As a business owner, you will have to decide from the get-go on how formal you expect your employees’ correspondence with email to be and set that policy in writing. Many employees forget that business email communication demonstrates how professional … Continued
The cost to defend a sexual harassment lawsuit, regardless of the outcome, can be up to $75,000, according to Entrepreneur. Smaller businesses tend to have a less formal working environment and relationships, so it’s important the business owner create a … Continued
A: One tried-and-true idiom that everyone has heard is “don’t dip your pen in the company ink.” On the surface, workplace romances can seem like a bad idea because of the animosity they can cause when they end. This is … Continued
Any business that has employees who use email or the Internet to communicate or have access to social media including blogs will need to have an online privacy policy, according to the U.S. Small Business Administration. The social media policy … Continued
As your company grows, you may be trying to decide whether to conduct exit interviews to determine why an employee resigned from a position at your business. An employee exit interview isn’t necessarily an attempt to change the person’s mind. … Continued