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An inspiring program full of essential advice for spotlight lovers and wallflowers alike that will teach readers how to bring any crowd to its feet. Every day there are moments when you must persuade, inform and motivate others effectively. Each … Continued

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    Do you ever feel like you’re talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or … Continued

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